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The player from Brazil has requested a withdrawal one day prior to submitting this complaint. The player from Ukraine had claimed that the casino used tricky strategies to keep players depositing and prevent withdrawals. They also criticized the casino’s bonus scheme, suggesting it didn’t allow for winning. We had reached out to the player for further clarification on their pending withdrawals and the disputed amount.
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The player from India claims her winnings haven’t been credited to her account. He later confirmed that the deposit was successfully credited, therefore we marked this complaint as resolved. The player from Germany was not able to withdraw his winnings due to ongoing verification.
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Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. If you need to, you can revoke passwords individually or all at once.
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He later informed us, that he received his winnings, therefore we marked this complaint as resolved. The player from India requested a withdrawal, but it has been pending since. The player from Russia has been struggling to play games due to technical difficulties. The payer confirmed the deposit was credited to his casino account, so we closed the complaint as resolved. The player from Bosnia and Herzegovina is experiencing difficulties withdrawing his winnings due to ongoing verification. After our intervention, we were able to help the player to get their winnings.
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The player managed to verify his account and the complaint was closed as “resolved”. The player’s deposit was not credited to his casino account for unknown reason. The player’s deposit did not arrive into his casino account for unknown reason. The player from Azerbaijan has tried to activate Welcome Bonus without being successful.
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The complaint was rejected because the player didn’t respond to our messages and questions. The player from Peru is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from India requested a withdrawal less than two weeks prior to submitting this complaint. The player from India had attempted to withdraw his balance of 54,440. However, he later discovered his withdrawal had been canceled, his balance was at zero, and someone had used his funds.
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Since the player noted that he mostly wanted to share his experience and warn other players, we ended up rejecting the complaint. The player from Russia is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The player from India had his account blocked without further explanation.
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